Accredited Short Courses - Ararat Neighbourhood House

Responsible Service of Alcohol

Undertaking an approved Responsible Service of Alcohol (RSA) program gives participants the skills and knowledge necessary to contribute to a safe, enjoyable environment in licensed premises.

The RSA program covers a range of topics including:

Problems associated with excessive consumption
Alcohol and the law
The question of who is responsible for RSA
Facts about alcohol
Improving the atmosphere of your premises
Handling difficult customers.

Use Hygienic Practices for Food Safety

This course is the entry level unit of competency for food safety training within the Hospitality sector.

It covers the skills and knowledge required to use personal hygiene practices to prevent contamination of food that might cause food-borne illnesses.

Included is basic food safety practices such as personal hygiene and conduct, food handling, housekeeping and waste disposal and responsibilities where work involves preparation or serving of food in establishments such as cafes, clubs, hotels or bars.